United Airlines
All change fees waived for tickets issued on or before March 2, 2020
Airports
- All cities
Original travel dates
March 9, 2020 - April 30, 2020
Additional information
FLIGHT CHANGES:
- New tickets must be reissued on/before December 31, 2020 or 12 months from original ticket date, whichever is earlier
- Rebooked travel must commence within 12 months from the original ticket issue date
ORIGINAL TICKET MUST BE ISSUED ON OR BEFORE:
March 2, 2020
Northern Italy Coronavirus
Airports
- Bologna, IT (BLQ)
- Rome, IT (FCO)
- Genoa, IT (GOA)
- Milan, IT (BGY)
- Milan, IT (LIN)
- Milan, IT (MXP)
- Trieste, IT (TRS)
- Turin, IT (TRN)
- Venice, IT (VCE)
- Verona, IT (VRN)
Original travel dates
February 27, 2020 - April 30, 2020
Additional information
FLIGHT CHANGES:
- The change fee and any difference in fare will be waived for new United flights departing between February 27, 2020 - June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
- For wholly rescheduled travel departing after June 30, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued.
- View your reservation and select Change Flight to search for alternate flights.
ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY:
February 26, 2020
South Korea Novel Coronavirus
Airports
- Seoul-Incheon, KR (ICN)
Original travel dates
February 24, 2020 - April 30, 2020
Additional information
FLIGHT CHANGES:
- The change fee and any difference in fare will be waived for new United flights departing between February 24, 2020 - June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
- For wholly rescheduled travel departing after June 30, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued.
- View your reservation and select Change Flight to search for alternate flights.
ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY:
February 23, 2020
Hong Kong Novel Coronavirus
Airports
- Hong Kong (HKG)
Original travel dates
January 28 – April 30, 2020
Additional information
FLIGHT CHANGES:
- The change fee and any difference in fare will be waived for new United flights departing between January 28, 2020, and June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
- For wholly rescheduled travel departing after January 28, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued.
- Refunds are allowed for unflown flights, even for nonrefundable tickets. Please visit united.com/refunds to submit a refund request.
- View your reservation and select Change Flight to search for alternate flights.
ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY:
February 12, 2020
China Novel Coronavirus
Airports
- Beijing (PEK)
- Chengdu (CTU)
- Shanghai (PVG)
Original travel dates
January 24, 2020 - April 30, 2020
Additional information
FLIGHT CHANGES:
- The change fee and any difference in fare will be waived for new United flights departing between January 24, 2020, and June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
- For wholly rescheduled travel departing after January 24, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued.
- Refunds are allowed for unflown flights, even for nonrefundable tickets. Please visit united.com/refunds to submit a refund request.
- View your reservation and select Change Flight to search for alternate flights.
ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY:
February 12, 2020
Wuhan, China Novel Coronavirus
Airports
- Wuhan (WUH)
Original travel dates
January 22, 2020 - March 29, 2020
Additional information
FLIGHT CHANGES:
- Refunds are allowed for unflown flights, even for nonrefundable tickets. Please visit united.com/refunds to submit a refund request.
ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY:
January 21, 2020
For more information about what to do if your travel is affected by a waiver, visit the Flight Delays and Cancellations page.